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Profile update#102

D

I think that I may have messed up during the initial account creation. I cannot find where to go and update my birthdate and any other information that was asked during setup. Can you please help?

a year ago
B

Hi David, It doesn’t appear to be an option after account creation. Let me get with the developer and see what options we may have.

a year ago
B
Changed the status to
In Progress
a year ago
B

Hi David, I’ve gotten an update. The information in the Profile tab is the only information that can be updated. This doesn’t include the email address or birth date which are set up with account creation. However, we can change that on the back end. Could you email the correct birth date to amandawbeyers@gmail.com along with the original email address or phone number you used to set up the account. Thanks!

a year ago
B
Changed the status to
Completed
a year ago
D

I’ve tried to send a message to Amanda and it doesn’t seem to send.

a year ago
B

Can I get your email address? I’ll email you from my end and I can forward the information to her.

a year ago
B

Got it. I’ll follow up.

a year ago

I have never been able to set up my profile. I enter all the info and hit save and it never saves. Anytime i open the app it asks me to create a new profile.

a year ago