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Can not check in on new phone#124

I am no longer able to check in on my new phone. I get a pop up that says that I’ve never checked in from this device, and when I select that yes I want to log in, it just pops up again with no action.

2 years ago
B
Changed the status to
In Progress
2 years ago
B

It almost looks like your location settings may not be turned on for the device. Can you check that for me and be sure it’s set to Allow?
What’s the email address associated with your account? Is it resonatebliss@gmail.com? We can dig in and take a look.

2 years ago

Location services are on. There is no difference between having “while using the app” or “always”

2 years ago
B

Can you try these steps and let us know if the issue persists?

  1. Uninstall NNM
  2. Reinstall NNM - Do not login
  3. Set location settings to ‘Always Allow’
  4. Login to account
2 years ago

Looks like that worked. Is it possible to add the states that I couldnt log while it wasn’t working?

2 years ago

Unfortunately, we don’t currently support adding badges manually.

2 years ago
Changed the status to
Completed
2 years ago