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Friends not on map#81

F

This has happened a couple of times. My friends are not showing on the map when I know where they are. How can must be corrected?

3 years ago
L

I had the same problem with a friend who created an account for the first time. We made sure that their location settings were turned on, but I couldn’t see them on my map until they actually Checked In on the app.

3 years ago
1
B

Following up on this old ticket. Are you still experiencing this issue?

a year ago
B
Changed the status to
In Progress
a year ago
B
Changed the status to
Unassigned
a year ago
F

No one ever replied to me on this a couple of years ago. Yes it is still happening. I cannot see them or other people on the map that I am friends with

a year ago
B
Changed the status to
Bug
a year ago
B

I’ve asked our team on the backend and there are no other reports of this happening. They did suggest that’s it’s likely your friends aren’t manually “checking in” at their new location. Would you mind asking your friend to check in and report back if their location doesn’t update on your end?

a year ago
B
Changed the status to
In Progress
a year ago
B

I’m going to close out this ticket for now. Please let us know if the issue persists.

a year ago
B
Changed the status to
Archived
a year ago